Is Domo HIPAA Compliant in 2026? BAA, AI & PHI Risks

Domo can be used for HIPAA-regulated workloads if you sign a Business Associate Agreement and configure required safeguards. It is not HIPAA compliant out of the box. Compliance depends on contractual coverage and proper security configuration.

Quick Summary (TL;DR)

• Domo can support HIPAA-regulated healthcare analytics if you sign a Business Associate Agreement (BAA) and properly configure security controls.
• Domo holds SOC 2 Type II, HITRUST, ISO 27001, ISO 27018, and lists HIPAA compliance within its Trust documentation.
• DomoGPT runs inside Domo’s private cloud on AWS Bedrock, but certain configurations may route AI requests to OpenAI’s API.
• Domo is cloud-only SaaS, with no on-premises or private VPC deployment option for the analytics runtime.
• Public embed is unavailable for HIPAA-compliant Domo instances, requiring private embed with authentication.

Table of Contents

Is Domo HIPAA Compliant?

Domo can be used for HIPAA-regulated workloads if you sign a Business Associate Agreement and configure required safeguards. It is not HIPAA compliant out of the box. Compliance depends on contractual coverage and proper security configuration.

Domo lists HIPAA alongside SOC 2 Type II, HITRUST, ISO 27001, ISO 27018, and NIST CSF within its Trust documentation. However, HIPAA compliance is a shared responsibility. Domo provides controls, but your organization must configure and govern them.

According to IBM’s 2026 Cost of a Data Breach Report, the average healthcare breach costs $7.42 million and healthcare remains the most expensive industry for breaches. Breach containment averages 279 days. Vendor selection and configuration materially affect risk exposure. IBM: Cost of a Data Breach Report

Does Domo Sign a HIPAA Business Associate Agreement (BAA)?

Yes. Domo confirms that it signs BAAs for customers handling PHI. However, public documentation does not clearly specify which subscription tiers qualify or whether any features are excluded.

Before storing PHI in Domo, confirm eligibility, feature coverage, and subprocessor terms with Domo’s legal team. HHS guidance requires covered entities to obtain satisfactory assurances from business associates. A signed BAA is the baseline safeguard. HHS: Business Associates

BAA Diligence Checklist for Domo

1. Which subscription tiers qualify for a signed BAA?
2. Does the BAA cover Domo.AI, DomoGPT, AI Chat, and embedding features?
3. Are any features excluded from BAA coverage?
4. Are AI subprocessors such as AWS Bedrock or OpenAI covered?
5. What breach notification timelines are contractually defined?
6. How does Domo handle PHI deletion during and after contract termination?
7. Can Domo provide current HITRUST or SOC 2 audit reports?

What Security Controls Does Domo Provide for HIPAA?

Domo’s Trust documentation outlines encryption, access management, audit logging, and governance controls. Most safeguards require active configuration by your team. Technology alone does not create HIPAA compliance.

Encryption

Domo encrypts data at rest and in transit. It also offers Bring Your Own Key encryption, allowing customer-managed key control and revocation.

Access Controls

Domo supports SAML-based SSO, MFA, role-based access controls, and Personalized Data Permissions for row-level and column-level filtering. These controls help restrict PHI visibility based on user role.

Audit Logging

Domo provides activity logs and export capabilities for SIEM integration. Confirm whether AI interactions and granular data access events are captured at the level required by your compliance program.

Does Domo AI Send PHI to External LLMs?

DomoGPT runs within Domo’s private cloud infrastructure using AWS Bedrock. In supported configurations, prompts and responses remain inside Domo’s environment.

However, in certain regions or when DomoGPT is disabled, AI features may route requests to OpenAI’s API. OpenAI retains inputs and outputs for up to 30 days according to its API policies. OpenAI: Your data

What This Means for PHI

If using AI with PHI, confirm DomoGPT is active in your region. Verify that your BAA covers AI subprocessors. Disable external model routing where PHI must not leave Domo’s private cloud.

Domo Deployment: Cloud-Only and What It Means for HIPAA

Domo is a cloud-native SaaS platform. There is no on-premises or private VPC deployment option for its analytics runtime.

Domo Workbench can securely upload data from on-prem sources, but analytics processing and storage occur within Domo’s managed cloud. HIPAA permits cloud usage with proper safeguards, but some organizations require PHI to remain within their own infrastructure.

Platforms such as Knowi healthcare analytics support cloud, on-premises via Docker or Kubernetes, and hybrid deployments. For organizations with strict data residency policies, deployment flexibility materially impacts compliance architecture.

Embedding Domo Dashboards Under HIPAA

Domo Everywhere supports public and private embed modes. Under HIPAA instances, public embed is unavailable.

Private embed requires authentication tokens or encrypted URLs. This adds architectural complexity for patient portals or partner-facing dashboards.

Domo vs. Alternatives for HIPAA Healthcare Analytics

When Domo Works for HIPAA (and When It Does Not)

Domo Is a Reasonable Fit When

• Your organization accepts SaaS-based PHI workloads under a signed BAA.
• You primarily need governed dashboards and cross-department analytics.
• DomoGPT is available in your region and properly configured.

Domo May Not Be the Right Fit When

• Internal policy requires PHI to remain on-premises or inside a private VPC.
• You require AI on PHI with zero external model exposure.
• You want to minimize PHI replication across analytics systems.

For healthcare engineering teams that must keep PHI fully inside their own infrastructure, Knowi supports on-prem deployment and Private AI with no external LLM routing. It natively connects to SQL, NoSQL, and REST APIs without ETL, reducing PHI movement across systems.

Book a healthcare analytics demo to evaluate deployment models aligned with your compliance requirements.

PHI Minimization: A Better Framework for HIPAA Analytics

PHI minimization reduces the number of copies of protected data across your analytics stack. Each replicated dataset increases governance, audit, and breach exposure.

A practical framework includes querying source systems directly, materializing only aggregated data, and ensuring AI processing does not export PHI externally.

Domo requires ingestion of PHI into its cloud for analysis. Platforms like Knowi push queries to source systems and can reduce PHI replication by design.

Frequently Asked Questions